| How To Order |
By Mail: |
OLDE WYE PEN COMPANY
21269 Dover Bridge Road #3
Preston, Maryland USA 21655
21269 Dover Bridge Road #3
Preston, Maryland USA 21655
By Phone / Voice Mail / Text Messaging:
410 - 310 - 5623
| PAYMENT METHODS |
I accept Cash, Money Orders, Bank/Cashier's Checks, Mastercard, VISA,
Discover, and American Express. Payments made by personal check will have
to be cleared by the bank before I will ship any items (this can take up to 10
Business days). I will accept COD orders on a Cash Only basis and the COD
charges will be added to the invoice.
Orders shipped to a Maryland address will be charged 6% Sales Tax.
I have a flat fee shipping charge of $6.00 per order to addresses in the USA
and ship via USPS Priority Mail. If you would like overnight delivery or
shipped by a different carrier, you will be charged the prevailing rate.
Overnight or Express Mail service will cost between $20.00 and $25.00 for a 1
pound package.
Since I hate this practice myself, Your credit card number WILL NOT BE
STORED in my database.
Discover, and American Express. Payments made by personal check will have
to be cleared by the bank before I will ship any items (this can take up to 10
Business days). I will accept COD orders on a Cash Only basis and the COD
charges will be added to the invoice.
Orders shipped to a Maryland address will be charged 6% Sales Tax.
I have a flat fee shipping charge of $6.00 per order to addresses in the USA
and ship via USPS Priority Mail. If you would like overnight delivery or
shipped by a different carrier, you will be charged the prevailing rate.
Overnight or Express Mail service will cost between $20.00 and $25.00 for a 1
pound package.
Since I hate this practice myself, Your credit card number WILL NOT BE
STORED in my database.
Items I have in stock will be shipped within 48 hours after I receive the order.
Custom made items and special order items will be shipped in 2 to 4 weeks
after I receive the order. This is due to the fact that I need to make these
items. I will need a credit card number or a 50% deposit before I put these
items into production. Your credit card will not be charged until I ship them.
Custom made items and special order items will be shipped in 2 to 4 weeks
after I receive the order. This is due to the fact that I need to make these
items. I will need a credit card number or a 50% deposit before I put these
items into production. Your credit card will not be charged until I ship them.
| Disclaimer / Warranty Since these are pictures, they may not represent the true colors of the wood. I cannot guarantee they will be the exact color that is shown. This is the reason I like my customers to see before they buy. If you are unsatisfied with any of my products, return them within 14 days and I will refund your money less the shipping charges and a 20% restocking fee. My guarantee is limited to repair or replacement of a defective product within a reasonable amount of time. Expendable items such as refills, leads, erasers are not warranted. Since wood is a "living" product, I will only replace the item due to severe cracking. WE ARE NOT RESPONSIBLE FOR DAMAGES CAUSED BY INK OR MISUSE. Be leary of "Lifetime Warranties". These only refer to the plated parts, not the pen barrels. It is almost impossible to replace these without damaging the wood. If you have any problems, please contact me and I will try to resolve it. All platings will eventually wear off, some just take longer. Check out the 'Information' page for information on platings. |
| Olde Wye Pen Company |
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By E-Mail:
dondapenman@gmail.com
or
dapenman@comcast.net
Do not send credit card information by e-mail.
I will contact you for that information or you
can text message to above number.
or
dapenman@comcast.net
Do not send credit card information by e-mail.
I will contact you for that information or you
can text message to above number.
Or at Any of the Artisan / Craft
Shows I attend throughout the year
as listed on my Calendar page.
Shows I attend throughout the year
as listed on my Calendar page.
| SHIPPING |
| THANK YOU FOR YOUR PATRONAGE. IT IS A PLEASURE TO HAVE YOU AS MY CUSTOMER! |